Ordering from the Dao of Tea

Ordering from the Dao of Tea is easy thanks to our online shopping cart. We'll also be introducing a downloadable catalogue soon for postal ordering.
 

Using the buttons on our product pages, you can add items to a secure shopping cart and make your payment instantly. All the payment methods available in PayPal are open to you, including Visa, MasterCard, Discover, American Express, Switch or Solo.

Even if you don't already have a PayPal account, you can start using the shopping buttons straight away - when you proceed to the checkout you'll be given the option of signing up for a PayPal account. PayPal is completely integrated with the Dao of Tea site and is quick, secure and flexible. New from PayPal is the facility for paying via their service, even if you don't have an account.
 

Our downloadable catalogue and order form will be available soon. We'll provide details here as soon as it is ready.
 

All our products are now normally sent free of charge by post within the United Kingdom. Some items, due to their weight or special packing requirements, have individual post and packing charges. These charges are shown with the items' descriptions. If you wish to order for delivery outside the United Kingdom, please email us for a quotation and information.
 

Orders will be dispatched immediately on confirmed receipt of payment. If we cannot fulfil the order we will contact you at the email address or telephone number you have provided and offer you your choice of either a complete refund or delivery at the earliest possible date.

If you are dissatisfied in any way with the products received and require a refund, the goods must be returned in an unused condition in their original packaging with a note explaining your complaint. A refund will be arranged on receipt of the goods.

The Dao of Tea cannot take responsibility for orders once they have been handed over to a carrier. Please ensure that the contact and delivery information is accurate as errors may increase delivery time or even prevent delivery altogether. No refunds will be given for mis-delivered orders in the event of the contact and delivery information being inaccurate.

These terms and conditions do not affect your statutory rights. In the event of a conflict, your statutory rights take precedence.